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How the Covid-19 impacted the packaging suppliers and brands image overall?

by Grace Tylor – August 10th, 2021

Covid-19

Over the last few years, the demand for custom packaging is increasing exponentially. Every business is looking for boxes that can help them to protect their product either on retail shelves or while shipping to any other country. Nowadays, the purpose of boxes is not solely to protect the item but also to build a positive brand image and to give a remarkable unboxing experience to customers worldwide. Custom Made Packaging understands today’s customer packaging requirements and provides them the top-notch services that help them to not only retain the brand image but also to build more on top of that.

We understand custom boxes play a vital role in representing a good brand image but there is a lot more than that which custom boxes can do to strengthen your brand overall. Lewis from unboxing therapy recently published a video in which he does the unboxing for a Samsung mobile in New York. After watching this video, it was clear that unboxing is the first step to get success from the customer related to your product.

 

According to research, good quality custom boxes have a very strong relationship with a positive unboxing experience. If the box will not be of good quality then it will ruin the overall unboxing experience for the customer. For this reason, Custom Made Packaging hired well-known packaging consultants from around the globe to give you the best possible advice after studying your brand and the target audience. But the question arises here that how Covid-19 is impacting the overall packaging industry and how the customer is getting impacted because of this?

 

Just consider our example. We are the global packaging provider having production facilities across North America, Europe, and Asia. Approximately, 10,000 boxes daily dispatch from our single production facility and deliver to the customer within two days of lead time. Covid-19 impacted our supply chain a lot. Custom Made Packaging sources raw materials internationally and due to the closure of flight operations during the first wave of Covid-19 in 2019, our lead time raised to 5 days or more than that. Our customers suffered a lot because of this but our leadership team came up with a remarkable strategy that reduces the lead time to 3 days.

 

If we consider the customer perspective, most of the businesses closed during the Covid-19, and the ones who retained, they open their stores online. The customers moved from physical locations to virtual shops and get their products online, thus, putting the burden on the customer to have more packaging supplies or custom boxes. On the other side, most of the courier companies refused to get more orders from packaging companies due to limited flights operations. In short, both ends suffered from this pandemic.

Covid-19

One great thing that Custom Made Packaging did during the peak of the pandemic is we never let their customers disappoint with our services. During 2019 or even at the start of 2021, we gave more than 30% discount to the existing customers as well as to the new customers so that their business will keep running and get minimum pressure from the packaging ends. More than $300 was saved on each reorder of custom boxes and $450 on each new order. Our customers feel proud to be a part of our packaging family and so do we.

In summary, this pandemic impacted both sides i.e. customers as well as the packaging suppliers but now things are getting better day by day and Custom Made Packaging hopes that the year of 2022 will bring new opportunities to small businesses, startups, and to MNC’s. If you want to get any support for your brand packaging then please reach out to our packaging consultants. They are always online and ready to help you.         

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Get the custom quote starting from our MOQ of 30 boxes to any order volume. There will be no charges for shipping and we ensure the lowest prices with highest quality possible. 

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Custom Made Packaging believes in convenient, professional, and fast custom packaging services for all businesses. Our custom boxes, custom labels, retail displays, CBD boxes and custom tapes make your packaging more noticeable and enhance your brand image